Security
Phishing Attacks
Phishing attacks are becoming more and more common, so it's important to know what to watch out for.
What is a phishing attack?
Most common phishing methods
Tips for protecting yourself from phishing attacks
Keep your personal information private
Avoid sharing sensitive information, like usernames, passwords, and credit card numbers with people you don’t know.
Take your time
Be patient and extra vigilant when examining urgest requests from unknown or unsolicited senders.
URLs are your allies
Look at URLs and make sure there are no common typos in the web address. Attackers will often use domain names that are nearly identical to the one they are impersonating. I.e. coinbase.com vs. colnbase.com
Hover, don’t click
Avoid clicking links in emails before checking, especially if the email is unsolicited or is “urgent.” Hover over the link first and if the alt text doesn’t match the display text, don’t click on it.
Look for bad grammar and misspellings
Misspelled words and bad grammar are signs that something is wrong. Be thorough and pay attention to these small, but important, details.
Too good to be true?
Any promise of extravagant rewards or monetary compensation should be treated with the utmost suspicion. Avoid clicking or downloading anything from messages that claim to offer you unrealistic rewards.
Still unsure? Investigate if there’s any doubt
If you feel like something is wrong, gather more information before acting:
Call or message the person you think is being impersonated
Go to the company’s website to further investigate
Don’t be afraid to reach out to customer support to verify if a particular message you received is legitimate
What to do if you think you’ve been phished
Reset all of your passwords.
Immediately reset all of your passwords.
Contact Coinbase Support
You should enter in contact with our Coinbase support as soon as possible.
Alert the community
If you think you’ve received a phishing email from someone impersonating Coinbase, forward the email to [email protected] — we will take action to stop the campaign.
Security 101 - Phishing Scams Videos
Sim Swapping Scams
Learn how to keep your account secure from Trust and Safety experts at Coinbase. Compromising the sim card inside your phone is a popular strategy for attackers to get a hold of your crypto. Get info on best practices when it comes to sim swapping scams and learn how to avoid them.
Security PSA Blog Posts
Security PSA: Search engine phishing
Search engine phishing exploits the trust we have in search engines and the convenience of searching for something rather than remembering the domain. The following piece outlines what search engine phishing attacks may look like and how Coinbase users can avoid them.
